Privacy Statement

Introduction

Welcome to the Privacy Statement of VIVELT Ltd., its subsidiaries, and affiliates (collectively, "VIVELT", "we", "us", or "our"). This statement was last revised in February 2025. At VIVELT, we recognize the importance of your privacy and are committed to safeguarding your personal information.

This Privacy Statement applies exclusively to personal information collected through the VIVELT websites, including vivelt.com, any VIVELT subscription pages, and other digital platforms linked to this statement (collectively referred to as the “Site”), as well as information you provide to VIVELT in response to requests for information or other communications.

Please note, different or additional privacy policies may apply based on your specific interactions with VIVELT.

Modifications to This Privacy Statement

VIVELT reserves the right to modify this Privacy Statement at any time, according to its discretion. Updates will be posted on this page to keep you informed.

Collection and Use of Personal Information

What types of information do we collect?

Account Setup and Marketing

We collect information when you subscribe to our email newsletters, request further details about our services, or engage with our marketing efforts (such as through emails or social media). This information typically includes your name, address, email address, phone number, IP address, geographical location, professional details (like your company, job title, or position), and your interests. If you choose not to provide this information, you might be unable to subscribe to our newsletters or request additional information about our services.

How do we use this information?

Your personal information is processed based on the nature of your interaction with our Site and the details you provide. We use your data for several purposes, including:

  • Communicating with you regarding your subscriptions and requests.
  • Customizing your experience on our Site to make it more relevant.
  • Analyzing the Site’s audience to improve content and functionality.
  • Enhancing the effectiveness of our marketing strategies across various channels.
  • Keeping you informed about service updates, new products, and other offerings from VIVELT that may interest you.
  • Compliance with legal requirements, such as anti-fraud measures, and fulfilling tax and social security obligations.


Consent and Compliance

When necessary, we process certain information based on your explicit consent. You have the right to withdraw your consent at any time. Additionally, we process data as required by law to meet our legal obligations.

Disclosure of Your Personal Information

We may share your personal information with various third parties necessary to facilitate the delivery of our services and the operation of our Site. These parties include:

  • Affiliated Entities: Our subsidiaries and affiliates may need access to your information.
  • Consultants: Professional advisors who provide consultancy, legal, and business advice.
  • Service Providers: Third-party companies that handle information processing, email distribution, IT services, website security, and marketing and events organization on our behalf.
  • Cookie Data Recipients: Entities listed in our cookie consent tools. Detailed information about these third parties and the cookies used on vivelt.com can be found within our cookie consent tools.
  • Event and Publication Partners: Business partners involved in co-organizing events and publications with VIVELT.
  • Legal and Law Enforcement: Authorities, if legally required to do so, or by court order.
  • Intellectual Property Claims: We may reveal contact information upon legitimate requests by rights holders in cases of alleged intellectual property infringement related to content you posted on the Site or provided to us.

Furthermore, your personal information may be disclosed as part of any business restructuring or negotiation, including mergers, acquisitions, financings, or sale of company assets, and also in the event of insolvency, bankruptcy, or receivership.

Global Transfer of Personal Information

As a global organization, VIVELT may need to transfer your personal information across different countries to facilitate our operations. These transfers to other members of the VIVELT group or third parties are managed under strict privacy protocols. We ensure transfers are only made when adequate data protection measures are in place in the recipient country.

Due to our international presence, your personal information may be stored and processed in any country where we have facilities or service providers, and by using our Site or providing us with your information, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country. However, our practices regarding your personal information will at all times continue to be governed by this Privacy Statement and, if applicable, we will comply with the GDPR requirements providing adequate protection for the transfer of personal information from the EU/EEA to third country.

Retention of Personal Information

VIVELT maintains your personal information as long as necessary to fulfill the purposes for which it was collected. The criteria guiding our retention periods include:

  • The duration of our ongoing relationship with you, such as how long you maintain an account or use our services, and any subsequent period during which we might need to access your information for addressing potential issues.
  • Any legal obligations we face, such as laws requiring us to preserve records of your transactions for a specific period before deletion.
  • The advisability of retention based on our legal stance, including considerations related to statutes of limitations, litigation, or regulatory investigations.

Marketing Communications

You can opt out of receiving marketing communications from us at any time through a link provided in every marketing email. When signing up for VIVELT’s email newsletters, you can choose which types of promotions, news, and information you wish to receive, and you have the opportunity to unsubscribe at any time.

Cookies and Other Tracking Technologies

VIVELT uses cookies and similar tracking technologies to monitor your visits and interaction with our Site and emails. A cookie is a small file sent from a server to your browser and stored on your hard drive. You can manage cookies through your browser settings by deleting them from your hard drive, blocking all cookies, or receiving alerts before a cookie is stored. For more information on managing cookies, visit https://www.aboutcookies.org/. Please note that if you choose to block cookies, certain parts or functionalities of the Site may be inaccessible. We currently do not support “Do Not Track” signals.

A comprehensive list of the cookies utilized can be found in our cookie consent managers.

Recording of User Experience

VIVELT employs third-party services, such as Contentsquare, to record and analyze user sessions on vivelt.com. This includes tracking interactions like clicks, hovers, and swipes to generate insights. We obtain your consent for this tracking through our cookie consent manager. If you wish to withdraw consent previously granted for session replay technologies, you can adjust your settings in the cookie consent manager to limit cookies to essential ones only. For further details on Contentsquare’s privacy practices, please consult the Contentsquare service privacy policy.

Security Measures

VIVELT implements suitable technological and operational security measures to protect your personal information. Access to personal information is strictly limited to authorized employees and contractors who need it to perform their job duties, and they are required to maintain the confidentiality of such information. While we employ industry-standard security measures to protect your data, VIVELT cannot fully guarantee the security of your personal information against unauthorized access. We are not liable for any consequences arising from breaches of security when information is transmitted over the internet or any public network.

External Links

Our Site includes links to external websites not operated by VIVELT. We do not control, and are not responsible for, the content or privacy practices of these external sites. VIVELT does not endorse the material on these sites and is not liable for any damage or loss incurred from your access to them.

Legal Compliance

VIVELT may disclose your personal information if required by law, such as in response to a court subpoena, or as needed to protect the safety, rights, or property of VIVELT, its users, or the public. Additionally, if there is a breach of our site’s terms of use or legal restrictions, we may share your information with law enforcement or affected third parties.

Your Rights

Depending on your location, you may have certain rights under data privacy laws. These rights include accessing the personal information we hold about you, requesting corrections to inaccurate or outdated information, and requesting deletion or restriction of processing of your personal information. You can also withdraw consent for processing where applicable. Some of these rights may be limited by legal requirements. If you wish to exercise any of these rights, please contact us through the designated channels in our Privacy Statement. We may require additional verification of your identity before we can process your request.

Protection of Children

VIVELT prioritizes the privacy of children. Our Site is not intended for, nor do we knowingly collect information from, children under the age of 18.

Contact Us

For inquiries or to exercise any data protection rights, please reach out to our Data Protection Office: Data Protection Office
VIVELT Ltd.
31 Makedonija
Sofia, Bulgaria

Data Collection, Disclosure, and Sharing Practices

Below is a summary of the types of personal information we collect and process, how we use it, and our practices regarding its disclosure and sharing, updated as of the last revision of this Privacy Statement. VIVELT does not exchange personal information for monetary consideration but may allow certain third parties listed in our cookie consent managers to utilize cookies and similar technologies for collecting information that may be used for targeted advertising. This collection may be considered a “sale” or “sharing” under U.S. state data privacy laws when personal information is exchanged for valuable consideration or used for cross-context behavioral advertising.

Categories of Personal Information We ‘Sell’ or ‘Share’:

  • Identifiers: Names, IP addresses, and online identifiers.
  • Geolocation Data: Approximate locations derived from IP addresses.
  • Internet or Network Activity: Browsing and search history, interactions with our online properties.
  • Inferences: Preferences and characteristics derived from personal information.

Categories of Personal Information We Disclose:

  • Identifiers: Comprehensive personal identifiers including contact details and unique identifiers.
  • Protected Classification Characteristics: Details like gender, age, and racial or ethnic origins.
  • Internet or Network Activity: Detailed browsing and search history across VIVELT sites.
  • Geolocation Data: Derived from IP addresses.
  • Inferences: Created from personal data for profiling or visitor tracking.
  • Professional Information: Employment-related details.
  • Sensitive Personal Information: Including racial or ethnic origins and health-related information.

We may disclose this information to our affiliates and subsidiaries; third-party service providers; legal, financial, and other advisors; or law enforcement agencies for legitimate business purposes.

Additionally, personal information may be disclosed to partners during joint ventures or co-organized events, and in situations involving corporate transactions like mergers, sales, or reorganizations.

Children’s Privacy We do not knowingly collect, sell, or share personal information from minors under the age of 16.

Sources of Personal Information

We obtain personal information directly from you, your devices, and third-party sources such as public databases, marketing partners, and social media platforms, in accordance with applicable local laws.

Purposes for Collecting Personal Information

Our collection of personal information serves to manage, operate, and enhance our business, products, and services. Specifically, we use personal information to:

  • Develop, improve, and maintain our products and services.
  • Respond to inquiries and provide customer support.
  • Manage user accounts and registrations.
  • Market and advertise our offerings, tailoring experiences to user preferences.
  • Conduct research, analytics, and data analysis.
  • Manage our facilities and infrastructure.
  • Implement quality and safety measures, along with security monitoring.
  • Prevent fraud, including identity verification.
  • Facilitate corporate transactions such as mergers, acquisitions, or restructurings.
  • Maintain compliance with legal requirements, manage records, and handle legal claims.

Retention of Personal Information

The guidelines for retaining your personal information are detailed in the “Retention of Your Personal Information” section of our Privacy Statement.

Use and Disclosure of Sensitive Personal Information

We restrict the use and disclosure of your sensitive personal information to specific purposes essential to our operations, such as:

  • Delivering our services.
  • Detecting and responding to security incidents.
  • Protecting against harmful or illegal activities.
  • Ensuring physical safety.
  • Short-term, transient uses, including non-personalized advertising.
  • Managing and servicing user accounts and providing customer services.
  • Quality and safety assurance of services and products.

We do not provide rights to limit the use or disclosure of sensitive personal information under the CPRA, as our use is limited to the aforementioned essential operations.

Authorized Agents

If you are using an authorized agent to exercise your rights, the agent must follow the submission guidelines as outlined in the "Privacy Rights" section. We may request proof of the agent's authorization and ask you to verify your identity or confirm the agent's permission as part of our verification process.

Appeal Process

If you believe your privacy rights request was unfairly denied by VIVELT, you can appeal this decision by following the submission procedures noted in the "Privacy Rights" section. Use the same email address as your original request and include “Request to Appeal” in the subject line to ensure continuity. If the appeal does not resolve your concern, depending on your state, you may have the option to contact your state attorney general or other regulatory authority to lodge a complaint.